What the $99 diagnostic includes
- A licensed plumber at your home during business hours
- Finding the actual cause, not just the symptom
- Your options, explained in plain English
- A firm price for each option, before any work starts
- The $99 waived when you approve the work
Why we work this way
Phone quotes and free estimates sound good, but nobody can price a hidden leak or a failing water heater without seeing it. You end up with a low number that grows on the job, or a high number padded to cover the unknowns. A real diagnosis gets you a real price.
It also means our plumbers spend their day fixing problems, which is how we keep our schedule open for customers who need us.
Emergencies
We answer nights and weekends for real plumbing emergencies. After-hours visits are priced differently from regular service, and we'll give you the cost on the phone before we dispatch. If the problem can safely wait until morning, we'll tell you.